Service desk intern (language skills: German and English)
Do you speak German and English fluently and are you interested in the world of IT? Then the Getronics team offers the perfect opportunity for you!
In our unique internship program, you will receive comprehensive training about the ins and outs of IT support. If you reach the defined objectives in our 6-month long development program, you will have the chance to transition to full-time employment with us.
In our unique internship program, you will receive comprehensive training about the ins and outs of IT support. If you reach the defined objectives in our 6-month long development program, you will have the chance to transition to full-time employment with us.
Feladatok
Tasks:
- Help end-users by resolving their IT issues and queries
- Provide support through email, chat, or phone
- Support our customers in German and English.
- Help end-users by resolving their IT issues and queries
- Provide support through email, chat, or phone
- Support our customers in German and English.
Elvárások
Expectations:
- Professional level of German and English both written and verbal
- Don’t Worry! IT experience is not required
- Effective communication skills
- Ability to find creative solutions to problems
- An interest in the world of IT
- Commitment to complete the full period of the 6-month long program
- Professional level of German and English both written and verbal
- Don’t Worry! IT experience is not required
- Effective communication skills
- Ability to find creative solutions to problems
- An interest in the world of IT
- Commitment to complete the full period of the 6-month long program
Egyéb
Others:
- Work in a multicultural environment and meet colleagues from 25+ different countries
- You’ll have flexible, hybrid working hours
- You could learn about IT services and start your career in IT
- You’ll have full access to North Star and Udemy e-learning platforms
- You can learn several IT programs such as ServiceNow, Finesse, IP communicator, Azure, InTune
- Extensive basic ITIL and customer-specific training.
- Potential exposure to advanced level customer support (2nd month).
- Regular performance assessment and feedback by core team/line manager.
- Work in a multicultural environment and meet colleagues from 25+ different countries
- You’ll have flexible, hybrid working hours
- You could learn about IT services and start your career in IT
- You’ll have full access to North Star and Udemy e-learning platforms
- You can learn several IT programs such as ServiceNow, Finesse, IP communicator, Azure, InTune
- Extensive basic ITIL and customer-specific training.
- Potential exposure to advanced level customer support (2nd month).
- Regular performance assessment and feedback by core team/line manager.
Alapadatok
- Helyszín: Budapest 2. ker.
- Munkaidő: between 00:00-24:00, 8,5 working hours
- Heti Munkaidő: 30 - 40 óra
- Szakterület:
- Elvárt nyelvtudás: angol, német
- Bérezés: 2200 Ft/óra
- Azonosító: #25206
Ütemezés
- Időtartam: folyamatos
- Munkakezdés: Önéletrajzos jelentkezést követően